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The IstituteFreni Institute for Marketing Research was founded in 1983 and is specialized in conducting ad hoc research, from the beginning to the end. Freni Ricerche di Marketing is equipped to independently manage any research project, from designing the survey, planning methodology, collecting and validating data, analysing statistics, interpreting final results, and defining marketing strategies.
Freni Ricerche di Marketing is full member of M.R.S. (The Market Research Society – GB), A.M.A. (American Marketing Association - USA), and professional member of ESOMAR (the world association of research professionals); The Institute leads social and opinion surveys for the planning and targeting of social products, and has more than 10 years of experience in applied research in the apparel industry, on which it has published several researches. Freni Ricerche di Marketing cooperates regularly with Sistema Moda Italia, a specialized association of fashion/clothing firms, thanks to which it has carried out many surveys in this field. The founder, Vincenzo Freni, is professor of Market Research and teaches “Marketing for the Textile and Clothing industries” at the University of Economy and Commerce in Florence. For 10 years he has taught Market-Research-I course and Applied-Market-Research-II course at the Fashion Institute of Technology (Polimoda, University of Florence), and periodically conducts seminars on applied research at the Department of Economy and Commerce of the University of Florence. He has published many articles on the techniques to conduct Marketing Research.
Why turn to Market Research? Managing any business without utilising the resources offered by Market Research is a bit like flying an airplane without a radar: especially now, when competition gets tougher every day and the preferences of customers shift rapidly, knowing the field in which one is operating is of undamental importance in order to act with cognition. Don’t lose the compass: The intensification of competition in the market results in a growing need for knowledge, for making marketing decisions and for verifying their results; it is Market Research that gives Business the information that translates into decisional and operational strategies. Market Research offers a scientific description of the reality of the market, and most of all gives business’ the instruments to better face the future, and to make the right marketing decisions. A good research will tell you what are the needs of the market to-day, what potential clients expect, what is their opinion about your company and its competitors. In addition, knowing and anticipating the needs and desires of the customer means finding the most efficient way to satisfy him/her, taking advantage of opportunities before and better than competitors. Market research saves money: timely use means being present on the market in the most adequate way, and with the most suitable message to meet expectations of customers, avoiding costly errors. To face competition in the most effective way, to make decisions fully aware of the risks and opportunities, we have to turn to Marketing Research.
What Market Research is? Market Research is cheep and efficient way to find out opinions, attitudes, behaviours and needs of the public (any type of public: the final customer, the dealer, the elector, etc.). Businesses, companies, trade, and institutes for public education run market researches to define products and services that answer the needs of their public. The scientific assumption for Market research is that it is possible to acquire information by interviewing a large number of individuals (the sample), which represent the whole public in question (the universe). Obviously, to obtain the right answers it is necessary to interview the right public (a group which represents the target population) and ask the right questions. Market research is mainly used for: • Aiming products or services on target and finding new markets; • Understanding the needs of the client and monitoring competition; • Verifying the service offered by employees to the customers; • Developing new products; • Verifying effectiveness of communication.
Why Research through Freni Ricerche di Marketing? Our points of difference. We are often asked what makes Freni Ricerche di Marketing different from other research agencies. 1. Logistics. We are located in the city of Florence, right in the center of Italy. 2. Language. We speak yours. 3. Expertise. Nearly 30 years of experience exclusively in custom –made Marketing Research (we only supply off-the-peg solutions). 4. The totality of our business comes by word of mouth recommendation and we are valued for our realistic, practical, and solution-orientated approach. Our clients represent a who's who of Italian industry; many are market leaders in their business fields. 5. Another key difference is quality. We are large enough to provide all aspects of the research process in house, giving our clients greater control and confidentiality and small enough to ensure flexibility, speed implementation and value for money. 6. We don’t want to be big. It is more important for us to be the best quality wise. It is a question of professional pride and job satisfaction, and our most important goal is to see our customers satisfied and see that they use and value the results of our research. 7. We want to give the best value for money to clients who require reliable quality performance as basis for their decisions. Let us be your ears & eyes in Italy
Our commitment and our exclusive code of ethics go beyond the strictest international requirements that regulate social research and marketing (ESOMAR, MRS, AMA). 100% ad hoc made in Italy (*) research
Expertise: Its nearly 30 years of hands-on experience in the social and marketing research field ranks the Freni Institute among the oldest research firms operating in Italy today – 66% of Italian research firms have been recently founded (source-ESOMAR 2009). Customer satisfaction: Our client roster includes the who's who of Italian and international industry. We have recently conducted research projects for the following firms: Università di Cambridge, Catalano, BAA-McArthur Glen, Astra Zeneca, Zuegg, Linostar, Lubiam, Manetti & Roberts, Danone, Manitoba Italia, Nestlé; Pinko, Polli, CNA, CIA, Confcommercio, Giunti Editore, Gruppo Cirio-Polenghi-De Rica, Aboca, Editoriale Olimpia, Gruppo Cremonini, Confindustria, Avent Cannon, Kimberly Clark, Gruppo Tronchetti, Sistema Moda Italia.
All of the research projects conducted for the public domain by Freni Ricerche Sociali e di Marketing are listed on the Communications Supervisory Board website at http://www2.agcom.it/sondaggi/sondaggi.htm just as, in accordance with resolution 153/02/CSP, all projects conducted by all of the other research institutes which operate in Italy are listed. This listing allows the consumer to objectively evaluate and compare the commitment and quality standards of the firms that operate in this field.
Motto We firmly believe in the importance of scientific research and we promote its values in academic contexts because we are convinced that knowledge belongs in the public realm. With this in mind, in the educational section of our website www.frenimkt.com (now being revised), students and scientists can consult constantly up-dated specialised educational material. (*) The industry press reports that 90% of the telephone interviews conducted by the Italian research institutes today are actually effected in Albania, Rumania, Tunisia, etc…
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